Enhance the passenger’s experience with a self-service BagLost claim filing kiosk. Automated data verification ensures crucial information is accurate and the process is as efficient as possible. Passengers are reassured by receiving a customs declaration form and apology letter via email or SMS.
Enable passengers to log a lost bag quickly and easily with our simple user interface, multiple language voice-over and support, and instant print, email and SMS options.
Align the kiosk with your brand and tailor the process and interface to your specific needs.
Remote access makes it easy for staff to manage the kiosk from the baggage reclaim desk or elsewhere.
Increase data accuracy with links to live flight schedules, automated address verification (where possible) and automated World Tracer file creation. Fully compliant with data protection.
Secure web browser and anti-vandal touch screen, keyboard and track ball as standard.
Reduce pressure on the claim desk in just a few days, with the rapid deployment offered by the kiosk’s standalone operation.
Enhance your customer's experience with a simple process that reassures passengers on your commitment to customer service.
Taking the pressure off the baggage reclaim desk leads to fewer staff and lower costs.
Live links to flight schedules, automated address verification and automated World Tracer file creation save time and increase accuracy for a more efficient process.
BagLost Kiosks reduce passenger worry and frustration by making it simple and fast to log a missing bag before continuing their journey with all the information they need.
BagLost Kiosks reduce passenger worry and frustration by making it simple and fast to log a missing bag before continuing their journey with all the information they need.
BagLost Kiosks reduce passenger worry and frustration by making it simple and fast to log a missing bag before continuing their journey with all the information they need.
Allow passengers to use the language of their choice (minimum 8 options).
Speed up the process using live flight schedule retrieval, plus automated address and postcode verification in many countries.
Enable passengers to send their file to email or SMS directly from the kiosk.
Once the customs form has been completed and signed online by the passenger, the form is stored in a secure database that can be accessed by customs officers or emailed to your dedicated email for further processing.