Touch-less Kiosks
It’s time to Rethink your Solutions. Rebuild and Recover by finding a better way with our touch-less baggage repatriation solutions.
It’s time to Rethink your Solutions. Rebuild and Recover by finding a better way with our touch-less baggage repatriation solutions.
Cut costs and improve customer service with the BagOnline web-based claim filing tool. Instead of spending 20 minutes reporting a missing bag at the claim desk, passengers simply collect a unique secure token and pin number at the desk and complete the report themselves on a mobile device or any computer connected to the Internet.
Easily guide passengers through the claim filing process with BagOnline’s intuitive interface and multiple language support.
Minimise errors with automated address verification and automated links to live flight schedules.
Protect against fraud and reduce passenger delays with BagOnline Token Creator. Claim desk agents quickly provide each passenger with a unique token and pin number to file their claim securely online at their convenience.
Maintain a consistently high quality service with our fully managed, 24/7 service and support.
Shorter queues and a more convenient claim filing process reduce passenger frustration and improve customer service when it matters most.
BagOnline’s self-service tool with automated data verification reduces staff time at the claim or managing errors, freeing up staff for other tasks.
Redistribution of resources keeps baggage repatriation costs down.
Allow passengers to use the language of their choice (minimum 8 options).
Enable passengers to choose flights directly from live flight schedules to increase accuracy, speed and ease of use.
Remove slow, error-prone manual entry of the passenger delivery address using automated postcode/zip code verification.
Easily install the token creator on your claim desk computer so agents can provide passengers with a secure token and pin number in a customised apology letter.
