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Misrouted Baggage Delivery System

Introducing our NextGen misrouted baggage delivery system, giving you the ability to track vehicles in real-time and process baggage.

BagRepat

Introducing our NextGen misrouted baggage delivery system

Avoid manual, time-consuming hand-offs between delivery companies, airlines and ground handlers to return misrouted bags to passengers as efficiently as possible. BagRepat provides optimised routing and the ability to track vehicles in real-time and process baggage for delivery. This delivers a cost-effective solution that also complies with IATA’s baggage tracking Resolution 753.

Introducing our NextGen misrouted baggage delivery system

Features

Enhanced end to end tracking solution

Our misrouted baggage delivery solution allows end to end traceability, ensuring your business can operate at its most efficient and enhance your customers’ service experience.

Dedicated mobile app

By downloading the app, drivers can print and scan labels, create manifests and see optimised routes. They can gather proof of delivery information including signature and photo evidence. By using the app it will advise passengers of the estimated time of arrival and they will receive any status updates of their baggage.

User-friendly desktop

Our desktop is easy to navigate and has all the operational information you need at the click of a button. This will increase efficiency for you and your customer, providing information as quickly as possible.

Detailed invoicing

BagRepat includes a detailed invoicing system with driver pay. You can adjust to include costs for bridge tolls, fuel surcharges and excess baggage, providing accurate charges to airlines which are easy to read and authorise.

24/7 availability and support

Support all time zones and shift patterns with BagRepat’s fully managed, 24/7 service and support.

Fast implementation

Start realising the benefits of BagRepat in just a few days, as our web-based application avoids complicated internal system integration without compromising functionality.

Benefits

Increased efficiency

BagRepat replaces slow, error-prone manual hand-offs with integrated, real-time, automated tools that boost efficiency, make cost savings & transform productivity for delivery companies, airlines and ground handlers.

Reduced overheads

By removing manual data entry, optimising route planning and reducing calls to get status updates on passengers’ luggage, BagRepat ensures your business can operate as efficiently as possible and reduce operational costs.

Enhanced passenger experience

With BagRepat’s accurate, real-time tracking data, call centre staff, delivery companies, airline & ground handlers can reassure customers and passengers. Live updates via SMS / email are provided with a tracking link, giving a high level of service when it matters most.

Screenshots

Image of bagrepat screenshot

Image of bagrepat screenshot

Image of bagrepat screenshot

Functionality

Real-time view of all active deliveries

Baggage dispatchers can track driver progress and give estimated delivery times quickly to give a better level of service to the airlines.

Remote operations

Remote station operatives can print and scan labels, create their own manifest, use the inbuilt driver navigation through the app, and give passengers an accurate delivery window.

Optimised routing

Optimised routing accesses up to date maps, allowing you to assess the route and inform the driver of the most suitable and cost effective route.

Proof of delivery

Once the baggage is delivered, drivers can obtain a signature and location photograph (if required) which is automatically uploaded and stored via BagRepat.

Passenger SMS / email updates

With the NextGen system, the SMS / email message now includes a link straight to the tracking website where passengers can input their credentials and receive a live update with the location of their baggage.

Airline or ground handler access

The airline or ground handler will be given their own login to see the location of the vehicles, and also create a Baggage Delivery Order (BDO). They can see an estimated time of arrival and historical data like proof of baggage repatriation (if already delivered), reducing time spent on calls.

Automated pricing

Calculate delivery pricing for the airline, ground handler or driver automatically, saving time and manual errors.

Third party integration

Integrate a pre-existing courier system / third party system, such as overnight couriers, and avoid having to manually input data.

 Image of Step by step baggage scanning feature
 Image of automated pricing feature.
Image of receipt feature
Image of automated delivery optimisation feature.

Pre-requisites

  • Power & Internet connection at the location
  • Wi-Fi or 4G connectivity at scanning locations
  • Will require further investigation if installing on own network
  • Smart phone for app

Download the PDFs

BagRepat Function

BagRepat Benefits

BagRepat Features