Avoid manual, time-consuming hand-offs between delivery companies, airlines and ground handlers to return misrouted bags to passengers as efficiently as possible. BagRepat provides optimised routing and the ability to track vehicles in real-time and process baggage for delivery. This delivers a cost-effective solution that also complies with IATA’s baggage tracking Resolution 753.
Our misrouted baggage delivery solution allows end to end traceability, ensuring your business can operate at its most efficient and enhance your customers’ service experience.
By downloading the app, drivers can print and scan labels, create manifests and see optimised routes. They can gather proof of delivery information including signature and photo evidence. By using the app it will advise passengers of the estimated time of arrival and they will receive any status updates of their baggage.
Our desktop is easy to navigate and has all the operational information you need at the click of a button. This will increase efficiency for you and your customer, providing information as quickly as possible.
BagRepat includes a detailed invoicing system with driver pay. You can adjust to include costs for bridge tolls, fuel surcharges and excess baggage, providing accurate charges to airlines which are easy to read and authorise.
Support all time zones and shift patterns with BagRepat’s fully managed, 24/7 service and support.
Start realising the benefits of BagRepat in just a few days, as our web-based application avoids complicated internal system integration without compromising functionality.
BagRepat replaces slow, error-prone manual hand-offs with integrated, real-time, automated tools that boost efficiency, make cost savings & transform productivity for delivery companies, airlines and ground handlers.
By removing manual data entry, optimising route planning and reducing calls to get status updates on passengers’ luggage, BagRepat ensures your business can operate as efficiently as possible and reduce operational costs.
With BagRepat’s accurate, real-time tracking data, call centre staff, delivery companies, airline & ground handlers can reassure customers and passengers. Live updates via SMS / email are provided with a tracking link, giving a high level of service when it matters most.
Baggage dispatchers can track driver progress and give estimated delivery times quickly to give a better level of service to the airlines.
Remote station operatives can print and scan labels, create their own manifest, use the inbuilt driver navigation through the app, and give passengers an accurate delivery window.
Optimised routing accesses up to date maps, allowing you to assess the route and inform the driver of the most suitable and cost effective route.
Once the baggage is delivered, drivers can obtain a signature and location photograph (if required) which is automatically uploaded and stored via BagRepat.
With the NextGen system, the SMS / email message now includes a link straight to the tracking website where passengers can input their credentials and receive a live update with the location of their baggage.
The airline or ground handler will be given their own login to see the location of the vehicles, and also create a Baggage Delivery Order (BDO). They can see an estimated time of arrival and historical data like proof of baggage repatriation (if already delivered), reducing time spent on calls.
Calculate delivery pricing for the airline, ground handler or driver automatically, saving time and manual errors.
Integrate a pre-existing courier system / third party system, such as overnight couriers, and avoid having to manually input data.